We all know how important customer service is in today’s world. What best way to create customer satisfaction than providing excellent customer service?
Providing remote support across people and platforms can be a nightmare. Are tools that bring operating systems and form factors together really just a dream?
Providing fast and efficient support is becoming the norm in the world of business. But, how do we maximize our remote customer support efforts for best results?
The importance of healthcare is becoming higher and higher. Urgency in the world of healthcare is vital and what better way to improve urgency other than delivering healthcare remotely.
Being ahead of the customer service game is what companies long to do in order to avoid so called customer service nightmares.
The cloud and SaaS have long become winged words in the field of office software. But what’s behind them and how can we benefit from working in the cloud?
Do you take the turn of the year as an occasion to think about your goals for the upcoming year? Here are the best lessons from 2016 I learned.
Do the Star Wars movies contain any lessons in surviving office politics? Absolutely! In organizations as big as those, there are many lessons in surviving office politics.
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- Overcoming SMB Challenges with Remote Access
- 5 Need-to-Know Customer Experience Statistics for Your Support Center
- Three Steps to Develop a Holistic Help Desk Optimization Strategy
- TeamViewer’s approach to secure internet of things (IoT) connectivity
Remote support, remote access, and online meeting software that the world relies on – 1 billion installations and 20+ million devices online at any time.