The Virtual Private Network (VPN) has some downsides in today’s BYOD-centric IT world — downsides that newer remote access technology can switch into positives. Snack on these pros and cons and you’ll be an IT VIP.
Remote support is commonly used to resolve IT issues and provide companies with better access to employees, systems, and specific devices. The ability to offer remote support is especially beneficial when it comes to the retail industry that depends on consistent uptime to keep profits high and customers happy. A remote support solution like TeamViewer […]
If you haven’t read “Precision: Principles, Practices and Solutions for the Internet of Things” by Timothy Chou (PhD) yet, I strongly urge you to do so. He teaches invaluable lessons on a structured and solution centric approach to the Internet of Things. He does so in an unpretentious and neutral way, avoiding the traps of […]
From the first Sony Walkman to today’s ubiquitous fitness trackers, wearing technology is nothing new. Companies are stepping up their game to try and dominate the market with the most technologically advanced wearables. When Google introduced their now defunct Google Glass in 2013 for a hefty $1,500 price tag, they got a lot of media […]
Some help desk issues just keep coming up – here’s how to deal with them.
TeamViewer exhibited from May 9 – 12 at the biggest event for IT management and support in the U.S.—the Help Desk Institute (HDI) Conference in Washington D.C. Our newest TeamViewer developments aimed at help desk professionals, including our unique mobile-to-mobile capabilities, were very popular with attendees, along with our integration into IBM MaaS360, an industry-leading […]
What is HIPAA, and how can hospital IT comply with it without incurring high costs or complexity? Find out how IT professionals can ensure HIPAA-shaped patient privacy.
Do you need a project management tool to help you keep track? If yes, which one should you use? And what is the difference between projects and tasks anyway? Find out more.
Remote support, remote access, and online meeting software that the world relies on – 1 billion installations and 20+ million devices online at any time.