Privacy Policy

 1. General Information

This Privacy Policy has been designed to inform you and notify you of the kinds, the scope and the purpose, as well as your rights concerning your data collected and processed within the scope of the Blog by TeamViewer GmbH, Jahnstr. 30, 73037 Göppingen, Germany (Imprint) as data processor (hereinafter also referred to as “Provider”, “we”, “us”, and “our”).

2. Data Processing and Data Security

2.1. We will collect, process and use personally identifiable data beyond the scope already permitted by law and without your required further consent only to the extent necessary for the conclusion and execution of a contractual relationship, performing requests or for billing purposes.

2.2. To protect your personally identifiable data collected and processed by us from unauthorized access and abuse, we have put a number of technical and organizational security measures in place. These security measures are monitored on a regular basis and updated according to industry standard as necessary.

3. Collection, Processing and Use of Personally Identifiable Data

3.1. Your personal data are used for the following purposes:

– The provision of our Blog and related services (e.g. providing a comment function).

– Ensuring an efficient customer service and / or technical support. When you contact us your details will be stored in order to process the enquiry and in case additional questions arise.

– Technical notifications concerning our service.

3.2. We pass your data on to third parties where this is necessary to enable us to fulfil our contractual obligations to you. Should such passing on not be clear to you, we will point it out to you.

4. Newsletter and Comment Subscriptions

4. 1. Newsletters, comment subscription emails and other emails that are not service-related, are not fulfilling our duties to perform our service and contain advertisement will only be send to you, if you have given us your prior consent.

4.2. The content of the newsletter or email follows from its respective description. If no description is available, the content sent comprises information about us and our services.

4.3. If you no longer want to receive our newsletter or e-mails you can opt to stop receiving it at any time. Opt-out possibilities are included in each mail.

4.4. You also give us the consent to store your IP addresses as part of the sign-up process. We are legally bound to record the log-on process so as to be able to verify that logging on is done in accordance with regulations.

5. Anti-Spam

We are applying the “Antispam Bee” Plugin (http://antispambee.de/) in order to protect our Blog from SPAM. “Antispam Bee” works anonymously and does neither collect nor save your personally identifiable data.

6. Server Log-Files

6.1. During every visit of our blog information about IP address, referring URL, date/time, browser version and operating system, amount and state of transferred data is stored in the web server log files.

6.2. We use the log data without any other personal or pseudonymous profiling as required by law only for the purpose of the operation, security and optimization of our service.

7. Incorporation of third party services and content

7.1. Third party content, such as videos from YouTube, map material from Google Maps, RSS feeds and graphics from other blogs, for example, can be incorporated on the blog.

7.2. This always presupposes that the provider of this content (hereafter referred to as the “third party provider”) always uses the user’s IP address. This is because without the IP address, they cannot send the content to the respective user’s browser. The IP address is thus required for displaying this content.

7.3. We endeavour only to use content of which the respective provider uses the IP address only for distributing the content. However, we have no influence on whether the third party provider saves the IP address for other purposes, such as statistical purposes, for example. If we are aware of this, we will clarify this in the following paragraphs.

8. Cookies

8.1. A cookie is a small piece of data sent from a blog and stored in a user’s web browser while a user is browsing a blog. When the user browses the same blog in the future, the data stored in the cookie can be retrieved by the blog to notify the blog of the user’s previous activity. We use Cookies in order to improve the usability of our services as well as for analyzing and personalizing purposes.

8.2. Most browsers automatically accept cookies, but you can usually refuse cookies or selectively accept certain cookies by adjusting the preferences in your browser. If you turn off cookies, there may some features of our site that will not be available to you and some web pages may not display properly.

8.3. Ads appearing on our blog may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you.

8.4. You may opt-out from many ad-serving cookies by using the services provided by http://www.aboutads.info/choices/ or http://www.youronlinechoices.com/uk/your-ad-choices/ for users form the European Union.

9. Google Analytics

9.1. This blog uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help us analyze how users use the blog. The information generated by the cookie about your use of the blog will be transmitted to and stored by Google on servers in the United States .

9.2. In case IP-anonymisation is activated on this blog, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases the whole IP address will be first transferred to a Google server in the USA and truncated there. The IP anonymisation is active on this blog.

9.3. Google will use this information on behalf of the operator of this blog for the purpose of evaluating your use of the blog, compiling reports on blog activity for blog operators and providing them other services relating to blog activity and internet usage.

9.4. The IP address, that your Browser conveys within the scope of Google Analytics, will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this blog. You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Add-on for your current web browser: http://tools.google.com/dlpage/gaoptout?hl=en.

10. Use of Facebook Social Plugins

10.1. Our blog uses Social Plugins (“Plugins”) provided by the social network facebook.com, operated by Facebook Inc., 1601 S. California Avenue, Palo Alto, CA 94304, USA (“Facebook”). The Plugins are identifiable by a Facebook logo (white letter f on blue background or a thumb up icon) or the notice “Facebook Social Plugin”. For a full list of all Social Plugins please see https://developers.facebook.com/docs/plugins/.

10.2. When you visit a page of our blog that contains a social Plugin, your browser establishes a direct connection to Facebook servers. Facebook directly transfers the Plugin content to your browser which embeds the latter into the blog, enabling Facebook to receive information about your having accessed the respective page of our blog. Thus we have no influence on the data gathered by the Plugin and inform you according to our state of knowledge:

10.3. The embedded Plugins provide Facebook with the information that you have accessed the corresponding page of our blog. If you are logged into Facebook, your visit can be assigned to your Facebook account. If you interact with the Plugins, for example by clicking “Like”, or entering a comment, the corresponding information is transmitted from your browser directly to Facebook and stored by it. Even if you are not logged into Facebook, there is possibility that the Plugins transmits your IP-address to Facebook.

10.4. For the information on the purpose and scope of data collection and procession by Facebook, as well as your rights in this respect and settings options for protecting your privacy please visit Facebook’s privacy policy: https://www.facebook.com/about/privacy/.

10.5. If you are a Facebook member and do not want Facebook to connect the data concerning your visit to our blog with your member data already stored by Facebook, please log off from Facebook and delete all Facebook related cookies in your browser before entering our blog.

11. Google Double Click

11.1. This Blog uses Google’s Double Click Technology, a remarketing service provided by Google, Inc. (“Google”). Google’s Double Click Technology uses “cookies”, which are text files placed on your computer for Online Behavioral Advertising (OBA). The information generated by the cookie about your use of the blog will be transmitted to and stored by Google on servers in the United States. Online Behavioral Advertising (OBA) uses information collected across multiple websites that you visit to predict your preferences or infer interests and to show you ads that are more likely to be of interest to you.

11.2. You can opt out of DoubleClick’s use of cookies by visiting the DoubleClick opt-out page http://www.google.com/ads/preferences/.

12. Use of Google’s +1 Button

12.1. This blog uses the “+1″-Button provided by the social network Google+, operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 (“Google”). The button is identifiable by a Google “g” logo with a “+1”. When a user visits a page of this blog that contains a +1 Button, his browser establishes a direct connection to Google servers. Google directly transfers the +1 Button’s content to user’s browser which embeds the latter into the blog, enabling Google to receive information about the user having accessed the respective page of this blog. Thus the Service Provider have no influence on the data gathered by Google and informs users according to its state of knowledge: In accordance to Google the +1 Button doesn’t collect any personally identifiable data on users unless they are members of the Google+ Network. If you are a Google+ member and do not want Google to connect the data concerning your visit to our blog with your member data already stored by Google, please log off from Google+ and delete all Google related cookies in your browser before entering our blog.

12.2. For the information on the purpose and scope of data collection and procession by Google, as well as user’s rights in this respect and settings options for protecting user’s privacy please visit Google’s privacy policy: http://www.google.de/intl/en/policies/privacy

13. Use of Twitter Buttons

13.1. This blog uses Twitter-Buttons (e.g. “Twitter this”, “Twitter”, “Follow @twitter”) provided by the service Twitter, operated by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. When a user visits a page of this blog that contains a Twitter-Button, his browser establishes a direct connection to Twitter servers. Twitter directly transfers the Twitter-Button’s content to user’s browser which embeds the latter into the blog, enabling Twitter to receive information about the user having accessed the respective page of this blog. Thus the Service Provider have no influence on the data gathered by Twitter and informs users according to its state of knowledge: In accordance to Twitter, its buttons doesn’t collect any personally identifiable data on users. If you are a Twitter member and do not want Twitter to connect the data concerning your visit to our blog with your member data already stored by Twitter, please log off from Twitter and delete all Twitter related cookies in your browser before entering our blog.

13.2. For the information on the purpose and scope of data collection and procession by Twitter, as well as user’s rights in this respect and settings options for protecting user’s privacy please visit Twitter’s privacy policy: http://twitter.com/privacy

14. Use of Linked-In Plugins

14.1. This blog uses LinkedIn-Plugins (e.g. Linked-In share buttons) provided by the social network LinkedIn, Gardner House, Wilton Place, Wilton Plaza, Dublin 2, Irland (https://developer.linkedin.com/plugins). When a user visits a page of this blog that contains a LinkedIn- Plugin, his browser establishes a direct connection to LinkedIn’s servers. LinkedIn directly transfers the Plugin’s content to user’s browser which embeds the latter into the blog, enabling LinkedIn to receive information about the user having accessed the respective page of this blog. Thus we have no influence on the data gathered by LinkedIn and informs users according to its state of knowledge: In accordance to LinkedIn, its Plugins doesn’t collect any personally identifiable data on users and uses the user’s IP-address only in order to display the Plugin.

14.2. For the information on the purpose and scope of data collection and procession by LinkedIn, as well as user’s rights in this respect and settings options for protecting user’s privacy please visit LinkedIn’s privacy policy: https://www.linkedin.com/legal/privacy-policy

15. Use of VKontakte Share Buttons

15.1. This blog uses VKontakte Share Buttons provided by the social network VKontakte, St. Petersburg , ul. Twerskaja 8 B, Russia, (http://vk.com/pages?oid=-17680044&p=Share_Button). When a user visits a page of this blog that contains a VKontakte Share Button, his browser establishes a direct connection to VKontakte’s servers. VKontakte directly transfers the Button’s content to user’s browser which embeds the latter into the blog, enabling VKontakte to receive information about the user having accessed the respective page of this blog. Thus we have no influence on the data gathered by VKontakte and informs users according to its state of knowledge: In accordance to VKontakte, its Plugins doesn’t collect any personally identifiable data on users and uses the user’s IP-address only in order to display the button.

15.2. For the information on the purpose and scope of data collection and procession by LinkedIn, as well as user’s rights in this respect and settings options for protecting user’s privacy please visit VKontakte’s privacy policy: http://vk.com/privacy.

16. Service and Notices

16.1. In compliance with legal requirements we will at any time provide you with information on your personally identifiable data stored by us, free of charge and without undue delay.

16.2. Furthermore, you are free to revoke the approvals granted by confirming this Privacy Policy, at any time and with future effect. If you wish to do so, please feel free to contact us. Contact information is provided in Number 1 in this Privacy Policy.

17. Amendments of this Privacy Policy

17.1. We reserve the right to modify or amend this Privacy Policy with view to the provision of new services, if and to the extent necessary. The same applies if the current Privacy Policy is found to contain any gaps.

17.2. Please check back periodically, and especially before you provide any new personally identifiable information.