Being ahead of the customer service game is what companies long to do in order to avoid so called customer service nightmares.
What is HIPAA, and how can hospital IT comply with it without incurring high costs or complexity? Find out how IT professionals can ensure HIPAA-shaped patient privacy.
The cloud and SaaS have long become winged words in the field of office software. But what’s behind them and how can we benefit from working in the cloud?
IoT lives off the big numbers of devices connected to one another. To keep the overview, a comprehensive monitoring and management solution is essential.
Digital signage is a growing industry. And with it does the necessity to stay in full control of the devices at any time anywhere
Do you need a project management tool to help you keep track? If yes, which one should you use? And what is the difference between projects and tasks anyway? Find out more.
What if we told you that reinventing your IT department in 2017 means paying less attention to what’s going on outside, and more on what’s going on inside your company?
Do you take the turn of the year as an occasion to think about your goals for the upcoming year? Here are the best lessons from 2016 I learned.
- Industrial IoT Smart Value Propositions For Smart Devices
- Do You See What I See? Smart glasses bring clarity to remote maintenance
- 5 Steps to Landing a Promotion When You Work Remotely
- 4 steps to turn customer service into a profit center
- Why savvy IT help desk managers are using cloud-based support solutions
Remote support, remote access, and online meeting software that the world relies on – 1 billion installations and 20+ million devices online at any time.