TeamViewer 10 marks the tenth anniversary of one of the world’s most popular providers of remote control and online meeting software. In an interview for the corporate blog, Kornelius Brunner, Head of Product Management, puts the history of the company in perspective.
The reality with most multi-platform software solutions is that, concentrating on the Mac version of your software is a requirement, but ultimately is only appeasing a fraction of your total user base. Still, Mac users to tend to let their voices be heard when it comes to reporting software bugs or inequalities between the Mac and PC versions of software.
The market for Ultra High Definition (UHD) monitors is quickly growing. Having all that extra real estate certainly makes a lot of tasks much easier, or at least more enjoyable. Also, more and more video productions are being shot in 4K, making UHD a critical tool.
I moved out of my parents’ house when I was 20 years old to attend university. Up until then, my dad frequently used my desktop PC for such exciting activities as buying stamps off eBay and looking at pictures of airplanes.
Video calls have been commonplace in science fiction and futuristic films going all the way back to Fritz Lang’s Metropolis (1927) and Charlie Chaplin’s Modern Times (1936). The technology has existed as a practical application for decades, and the idea goes back even further.
As many companies select members of project teams from across various global locations, the number of virtual teams is rapidly increasing. By having them communicate virtually, companies involve the best talent available and save both time and money.
The best laid plans of mice and men often go awry. Ah the futility of making plans; so why bother? To paraphrase former U.S. President Dwight Eisenhower, “plans are useless, but planning is essential.” Careful planning allows you to react quickly and appropriately when plans go awry.
Being a good remote supporter is much more than just knowing a lot about computers. It also involves understanding people and how they tend to work with their computers. Remember, you’re helping people. The computers don’t really care. Below are 10 steps to smart remote support.
Remote support, remote access, and online meeting software that the world relies on – 1 billion installations and 20+ million devices online at any time.