Providing fast and efficient support is becoming the norm in the world of business. But, how do we maximize our remote customer support efforts for best results?
IT professionals have been supporting their end users regarding their problems very proactively for a long time now. In order to keep their performance in a prime condition, there are many ways to enhance their supporting skills.
Being ahead of the customer service game is what companies long to do in order to avoid so called customer service nightmares.
Want to know how to write an email to customers that gets the reaction you hope for? Learn from my experience how to write an email to customers that they will love!
What is your business email etiquette like? Email is crucial to workplace communication, so how can we make business email etiquette easier on ourselves?
Customer satisfaction can be used to conquer countless stressful situations where anxiety, indecision, and self-questioning interrupt our working lives.
I guess nobody will get too excited if I tell you that with TeamViewer, you can now remote control your TV. You might even think: ‘Remote Control – was that not a thing of the 80s?’
You’ve fixed the problem. It was a simple enough task to identify a missing driver, and get their computer running the way they need it to. Your client is delighted with how quickly you’ve been able to connect remotely with your TeamViewer QuickSupport app to help them. An ideal remote support session.
Remote support, remote access, and online meeting software that the world relies on – 1 billion installations and 20+ million devices online at any time.