Whiteboard Tools within a Remote Support Session

Using TeamViewer to provide remote support to friends, family, colleagues and customers is great. Sometimes though, the person receiving the support would prefer that you only be able to observe their screen, rather than have complete remote control. In this situation, the new whiteboard for remote control sessions in TeamViewer 10 comes in handy. Read more


Great Improvements for Mac in TeamViewer 10

The reality with most multi-platform software solutions is that, concentrating on the Mac version of your software is a requirement, but ultimately is only appeasing a fraction of your total user base. Still, Mac users to tend to let their voices be heard when it comes to reporting software bugs or inequalities between the Mac and PC versions of software. Read more